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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowHighHigh
Timedifferent
1-6 Wochen30-60 min2-8 h2-6 h
Participantsdifferent
4-103-102-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanStar-Shaped Question Map, Question List, Assumption ListProblem Analysis, Decision Analysis, Risk PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
QualityProblem solvingRoot cause
BrainstormingIdeationWorkshopDiscovery
Problem solvingRoot causeDecisionOperations
RiskQualityOperationsRoot cause
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