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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighLowMediumLow
Timedifferent
1-6 Wochen1-5 Tage1-3 h15-30 min
Participantsdifferent
4-10Nutzertraffic2-82-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanInterest Metrics, Conversion Signal, Learning NoteCause Tree, Evidence Notes, CountermeasuresRoot cause notes, Countermeasures
Tagsno overlap
QualityProblem solvingRoot cause
ValidationExperimentsDemandGrowth
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
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