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| Criterion |  Operations 8D Problem Solving |  Operations Scatter Diagram |  UX Research Empathy Mapping |  Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | High | Low | Low | Low |
Timedifferent | 1-6 Wochen | 30-90 min | 30–60 min | 60-90 min |
Participantsdifferent | 4-10 | 1-4 | 4-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Scatter Plot, Korrelationsnotiz, Hypothesenliste | Empathy Map, Assumptions List, Research Gaps | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | QualityProblem solvingRoot cause | Root causeQualityVisualization | SynthesisQualitativeWorkshop | FacilitationDecisionProblem solvingWorkshop |