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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
HighLowLowLow
Timedifferent
1-6 Wochen45-90 min15-30 min20-45 min
Participantsdifferent
4-103-102-61-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanResponsibility Map, Role Agreements, Open QuestionsRoot cause notes, CountermeasuresOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
QualityProblem solvingRoot cause
RolesResponsibilityTeamFacilitation
Root causeIncidentLeanProblem solving
ResponsibilityLeadershipTeam
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