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| Criterion |  Operations 8D Problem Solving |  UX Research Personas |  Operations MORT Analysis |  Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | High | Medium | High | Medium |
Timedifferent | 1-6 Wochen | 1-3 Tage | Mehrere Tage bis Wochen | 2-4 h |
Participantsdifferent | 4-10 | Internes Team | 2-6 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Persona Profiles, Needs Summary, Scenario Notes | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | QualityProblem solvingRoot cause | ResearchCustomerSynthesis | Root causeSafetySystemicIncident | Root causeSafetyIncident |