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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.
Complexitydifferent
HighLowHighMedium
Timedifferent
1-6 Wochen30-60 minMehrere Tage bis Wochen2-4 h
Participantsdifferent
4-102-102-62-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanIceberg Worksheet, Pattern Notes, Intervention IdeasMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsFamily Tree Diagram, Pattern Notes, Systemic Measures
Tags1 shared
QualityProblem solvingRoot cause
Systems thinkingRoot causePatterns
Root causeSafetySystemicIncident
Root causePatternsIncidentSystemic
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