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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighLowMediumMedium
Timedifferent
1-6 Wochen30-120 min1-4 h45-90 min
Participantsdifferent
4-102-63-82-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanObservation Notes, Improvement IdeasProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
QualityProblem solvingRoot cause
LeanObservationProcessOperations
Root causeProblem solvingQualityIncident
LeanProblem solvingCoachingOperations
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