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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighHighHighLow
Timedifferent
1-6 Wochen2-12 Wochen2-8 h15-30 min
Participantsdifferent
4-103-102-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProject Charter, Measurement Plan, Cause Analysis, Control PlanProblem Analysis, Decision Analysis, Risk PlanRoot cause notes, Countermeasures
Tagsno overlap
QualityProblem solvingRoot cause
Continuous improvementQualityProcess improvement
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
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