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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Design Studio
UX Design
Design Studio
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When several designs need to be quickly put in relation to each other, it makes ideas visible and comparable. It encourages early variants instead of long upfront debates.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighMediumLowMedium
Timedifferent
1-6 Wochen1-3 h30-60 min1-4 h
Participantsdifferent
4-103-83-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanSketches, Concept Directions, Design DecisionsStar-Shaped Question Map, Question List, Assumption ListProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
QualityProblem solvingRoot cause
SketchingCollaborationIdeation
BrainstormingIdeationWorkshopDiscovery
Root causeProblem solvingQualityIncident
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