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| Criterion | ![]() Operations 8D Problem Solving | ![]() Innovation Design Sprint | ![]() UX Research Usability Testing | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When the product question is unclear and time pressure is high, the method takes a team from an open idea to a testable solution. It connects problem understanding, decision, and learning in one compact format, lowering the risk of spending a lot of energy on a mere guess. | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | High | High | Medium | Low |
Timedifferent | 1-6 Wochen | 4-5 Tage | 1-2 h je Session | 15-30 min |
Participantsdifferent | 4-10 | 5-8 | Based on research question | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Prototype, Test Findings, Decision Rationale | Usability Issues, Severity List, Recommendations | Root cause notes, Countermeasures |
Tagsno overlap | QualityProblem solvingRoot cause | Design sprintPrototypeValidationInnovation | ValidationUXPrototype | Root causeIncidentLeanProblem solving |



