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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighHighLowLow
Timedifferent
1-6 Wochen1-4 Wochen60-90 min15-30 min
Participantsdifferent
4-106-30 Experten4-102-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanExpert Forecast, Consensus Range, Assumption NotesProblem Cluster, Prioritized Challenge, ExperimentRoot cause notes, Countermeasures
Tagsno overlap
QualityProblem solvingRoot cause
ForecastingExpertsDecisionStrategy
FacilitationDecisionProblem solvingWorkshop
Root causeIncidentLeanProblem solving
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