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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighMediumMediumMedium
Timedifferent
1-6 Wochen1-4 Wochen2-6 h1-4 h
Participantsdifferent
4-103-10 Kunden2-83-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanConcierge Learnings, Service Blueprint, MVP RisksEvent Model, UI Flow, Commands, Read ModelsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
QualityProblem solvingRoot cause
MVPValidationServiceDiscovery
EventsBlueprintDomain-Driven DesignBehavior
Root causeProblem solvingQualityIncident
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