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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowHighHigh
Timedifferent
1-6 Wochen45-90 min2-8 h2-6 h
Participantsdifferent
4-102-62-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanCommunication Plan, Channel Matrix, Message CadenceProblem Analysis, Decision Analysis, Risk PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
QualityProblem solvingRoot cause
CommunicationStakeholdersDeliveryPlanning
Problem solvingRoot causeDecisionOperations
RiskQualityOperationsRoot cause
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