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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighHighMediumLow
Timedifferent
1-6 Wochen2-6 h1-5 Tage15-30 min
Participantsdifferent
4-103-10Nutzertraffic2-6
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsClick Data, Interest Signal, Learning DecisionRoot cause notes, Countermeasures
Tagsno overlap
QualityProblem solvingRoot cause
CausalityIncidentRoot causeTimeline
ValidationExperimentsDemandDiscovery
Root causeIncidentLeanProblem solving
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