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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighLowLowMedium
Timedifferent
1-6 Wochen1-4 h15-30 min45-90 min
Participantsdifferent
4-101-52-62-5
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanContext Diagram, Container Diagram, Component DiagramRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
QualityProblem solvingRoot cause
ArchitectureCommunicationVisualization
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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