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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighLowMediumMedium
Timedifferent
1-6 Wochen15-30 min90-180 min1-4 h
Participantsdifferent
4-102-64-123-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanRoot cause notes, CountermeasuresDecision Rights Matrix, AgreementProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
QualityProblem solvingRoot cause
Root causeIncidentLeanProblem solving
DecisionGovernanceAlignmentResponsibility
Root causeProblem solvingQualityIncident
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