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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for DACI
Decision Making
DACI
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighLowLowHigh
Timedifferent
1-6 Wochen15-30 min30-60 min2-8 h
Participantsdifferent
4-102-62-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanRoot cause notes, CountermeasuresDACI Matrix, Decision Owner, Decision LogProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
QualityProblem solvingRoot cause
Root causeIncidentLeanProblem solving
DecisionRolesGovernanceAlignment
Problem solvingRoot causeDecisionOperations
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