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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumMediumLow
Timedifferent
15-30 min1-3 h45-90 min30-60 min
Participantsdifferent
2-62-62-52-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Root cause notes, CountermeasuresStandard Work Sheet, Deviation List, Improved Standard, Training NeedsA3 Report, Action Plan, Root Cause AnalysisFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
Root causeIncidentLeanProblem solving
LeanProcessQuality
LeanProblem solvingCoachingOperations
Root causeQualityOperations
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