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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
LowLowHighMedium
Timedifferent
15-30 min45-90 min1-6 Wochen1-3 h
Participantsdifferent
2-63-104-102-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Root cause notes, CountermeasuresResponsibility Map, Role Agreements, Open Questions8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Root causeIncidentLeanProblem solving
RolesResponsibilityTeamFacilitation
QualityProblem solvingRoot cause
Root causeTreeIncidentQuality
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