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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowMediumHigh
Timedifferent
15-30 min20–45 min1-4 h1-6 Wochen
Participantsdifferent
2-6Small cross-functional group3-84-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresRisk list, Mitigation plan, Assumption logProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Root causeIncidentLeanProblem solving
RiskDecisionFailurePlanning
Root causeProblem solvingQualityIncident
QualityProblem solvingRoot cause
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