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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
15-30 min90-180 min initial, dann laufend1-4 h90-180 min
Participantsdifferent
2-63-83-83-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Root cause notes, CountermeasuresKPI Tree, Owner ListProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanGQM Table, Metric Profiles
Tagsno overlap
Root causeIncidentLeanProblem solving
MetricsStrategyAlignmentMeasurement
Root causeProblem solvingQualityIncident
MetricsMeasurementEngineeringAlignment
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