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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
15-30 min45-90 min1-3 h1-6 Wochen
Participantsdifferent
2-63-82-84-10
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresImpact Map, Outcome Hypotheses, Delivery OptionsCause Tree, Evidence Notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Root causeIncidentLeanProblem solving
OutcomesStrategyBehaviorPlanning
Root causeTreeIncidentQuality
QualityProblem solvingRoot cause
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