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| Criterion |  Operations 5 Whys |  UX Research HEART Framework |  Operations Barrier Analysis |  Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Medium | Medium | High |
Timedifferent | 15-30 min | 120 min initial, dann laufend | 2-4 h | 1-6 Wochen |
Participantsdifferent | 2-6 | 3-6 | 2-6 | 4-10 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Root cause notes, Countermeasures | HEART-GSM Table, Dashboard | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | Root causeIncidentLeanProblem solving | MetricsUX researchMeasurementSatisfaction | Root causeSafetyIncident | QualityProblem solvingRoot cause |