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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
LowMediumHighLow
Timedifferent
15-30 min90-180 min1-6 Wochen30-60 min
Participantsdifferent
2-64-124-102-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresDecision Rights Matrix, Agreement8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
Root causeIncidentLeanProblem solving
DecisionGovernanceAlignmentResponsibility
QualityProblem solvingRoot cause
DecisionRolesGovernanceAlignment
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