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| Criterion |  Operations 5 Whys |  Product Strategy Counter Metrics |
|---|---|---|
Purposedifferent | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitysame | Low | Low |
Timedifferent | 15-30 min | 30-60 min |
Participantssame | 2-6 | 2-6 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Root cause notes, Countermeasures | Counter Metric List, Guardrail Definitions |
Tagsno overlap | Root causeIncidentLeanProblem solving | MetricsMeasurementStrategyExperiments |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
