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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowHighMediumHigh
Timedifferent
15-30 min2-6 h45-120 min1-6 Wochen
Participantsdifferent
2-63-102-64-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsChange Matrix, Cause Hypotheses, Validation Questions, Action List8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tags1 shared
Root causeIncidentLeanProblem solving
CausalityIncidentRoot causeTimeline
ChangeRoot causeTroubleshootingComparison
QualityProblem solvingRoot cause
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