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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
LowLowHighMedium
Timedifferent
15-30 min45-90 min1-6 Wochen1-3 h
Participantsdifferent
2-62-84-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Root cause notes, CountermeasuresAssumption List, Critical Assumptions, Learning Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Root causeIncidentLeanProblem solving
AssumptionsRiskDecisionDiscovery
QualityProblem solvingRoot cause
Root causeTreeIncidentQuality
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