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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowMediumHigh
Timedifferent
15-30 min45–75 min1-4 h1-6 Wochen
Participantsdifferent
2-6Team members involved3-84-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, Countermeasures4Ls Board, Learning Themes, Improvement ActionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Root causeIncidentLeanProblem solving
RetrospectiveLearningReflectionTeam
Root causeProblem solvingQualityIncident
QualityProblem solvingRoot cause
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