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20 Categories · 12 Method forms
Favorites are stored locally in the browser and appear through the favorites filter in the catalog.
Turns observations, needs, and patterns into a tangible result by clarifying the research question and context, recruiting participants, and synthesizing observations.
Core question: How does the participant carry out their work in the real context, which workarounds, artifacts, and implicit assumptions shape the process, and which of these observations are design-relevant?
Turns workflows, data, causes, and improvements into a tangible result by selecting a process, going to the place of work, and recording improvements.
Core question: Which gaps between standard work and real work become visible on site but do not appear in reports or dashboards?