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Criterion
Visual Management workspace showing the question, observations, and next decision.
Operations
Visual Management
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumLowLow
Timedifferent
Ongoing1-3 h45-90 min30-120 min
Participantsdifferent
1-203-102-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Visual Board, Status Indicators, Exception CuesProcess Map, Handoff List, Improvement BacklogRACI Matrix, Responsibility Map, Decision NotesObservation Notes, Improvement Ideas
Tags1 shared
SignalsOperationsVisual management
ProcessOperationsImprovement
RolesResponsibilityGovernanceOperations
LeanObservationProcessOperations
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