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Criterion
Visual Management workspace showing the question, observations, and next decision.
Operations
Visual Management
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
LowLowMediumLow
Timedifferent
Ongoing30-120 min90-180 min30-60 min
Participantsdifferent
1-202-63-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Visual Board, Status Indicators, Exception CuesObservation Notes, Improvement IdeasGQM Table, Metric ProfilesCounter Metric List, Guardrail Definitions
Tagsno overlap
SignalsOperationsVisual management
LeanObservationProcessOperations
MetricsMeasurementEngineeringAlignment
MetricsMeasurementStrategyExperiments
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