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Criterion
Visual Management workspace showing the question, observations, and next decision.
Operations
Visual Management
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
LowLowMediumLow
Timedifferent
Ongoing30–60 min30-60 min je Interview45–90 min
Participantsdifferent
1-204-85-12 Interviews3-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Visual Board, Status Indicators, Exception CuesEmpathy Map, Assumptions List, Research GapsInterview Notes, Opportunity Themes, Customer QuotesTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SignalsOperationsVisual management
SynthesisQualitativeWorkshop
DiscoveryInterviewsOpportunityCustomer
SynthesisQualitativeRoot cause
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