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Criterion
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Purposedifferent
When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-3 hHalf day30-60 min1-3 h
Participantsdifferent
4-103-122-63-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Current-state map, Future-state map, Bottleneck listLeverage Map, Action StrategyCounter Metric List, Guardrail DefinitionsBottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures
Tagsno overlap
LeanFlowWasteDelivery
Systems thinkingChangeStrategy
MetricsMeasurementStrategyExperiments
FlowMeasurementConstraints
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