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| Criterion |  Delivery Value Stream Mapping |  UX Research HEART Framework |  Operations Bottleneck Analysis |  Product Strategy Counter Metrics |
|---|---|---|---|---|
Purposedifferent | When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-3 h | 120 min initial, dann laufend | 1-3 h | 30-60 min |
Participantsdifferent | 4-10 | 3-6 | 3-8 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Current-state map, Future-state map, Bottleneck list | HEART-GSM Table, Dashboard | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | Counter Metric List, Guardrail Definitions |
Tagsno overlap | LeanFlowWasteDelivery | MetricsUX researchMeasurementSatisfaction | FlowMeasurementConstraints | MetricsMeasurementStrategyExperiments |