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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration for TRIZ
Innovation
TRIZ
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.For technical contradictions or trade-offs, the method looks for solutions that resolve opposing requirements at the same time. It translates limits into an explicit picture of conflict that becomes workable. This produces not just compromises but more elegant principles.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-2 h je Session1-4 h20-45 min60-120 min
Participantsdifferent
Based on research question2-8Based on research question2-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Usability Issues, Severity List, RecommendationsContradiction Statement, Inventive Principles, Solution ConceptsContent groups, Label set, IA hypothesesContradiction Statement, Abstraction Notes, Solution Principles, Concept Ideas
Tagsno overlap
ValidationUXPrototype
InnovationProblem solvingContradictionsCreativity
Information architectureNavigationStructure
ContradictionsInnovationProblem solving
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