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Criterion
Paper illustration for TRIZ
Innovation
TRIZ
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For technical contradictions or trade-offs, the method looks for solutions that resolve opposing requirements at the same time. It translates limits into an explicit picture of conflict that becomes workable. This produces not just compromises but more elegant principles.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighLowLowMedium
Timedifferent
1-4 h20-45 min15-30 min1-4 h
Participantsdifferent
2-8Based on research question2-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Contradiction Statement, Inventive Principles, Solution ConceptsContent groups, Label set, IA hypothesesRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
InnovationProblem solvingContradictionsCreativity
Information architectureNavigationStructure
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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