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Criterion
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 Tage45-120 min30-60 min20-45 min
Participantsdifferent
Based on research question2-62-8Based on research question
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Findability Metrics, Path Analysis, Revised IAChange Matrix, Cause Hypotheses, Validation Questions, Action ListFishbone Diagram, Cause Categories, Investigation BacklogContent groups, Label set, IA hypotheses
Tagsno overlap
Information architectureNavigationFindability
ChangeRoot causeTroubleshootingComparison
Root causeQualityOperations
Information architectureNavigationStructure
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