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Criterion
Paper timeline with three dates, parallel lanes for work, signals and decisions, and labeled links.
Facilitation
Timeline
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for 3-Circle Venn Diagram
Facilitation
3-Circle Venn Diagram
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When three perspectives matter at the same time, a Three-Circle Venn Diagram shows the overlaps and remainders precisely. It makes visible where shared effect arises and where only a partial perspective applies.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-90 min120 min initial, dann laufend15-45 min90-180 min initial, dann laufend
Participantsdifferent
2-123-62-83-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Timeline, Milestones, Insight NotesHEART-GSM Table, DashboardVenn Diagram, Overlap Notes, DifferentiatorsKPI Tree, Owner List
Tagsno overlap
TimelineFacilitationSequence
MetricsUX researchMeasurementSatisfaction
ComparisonFacilitationAlignment
MetricsStrategyAlignmentMeasurement
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