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Criterion
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
30-60 min je Interview120 min initial, dann laufend90-180 min initial, dann laufend30-60 min
Participantsdifferent
5-10 Interviews3-63-82-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Solution Feedback, Objection List, Validation NotesHEART-GSM Table, DashboardKPI Tree, Owner ListCounter Metric List, Guardrail Definitions
Tagsno overlap
ValidationInterviewsPrototype
MetricsUX researchMeasurementSatisfaction
MetricsStrategyAlignmentMeasurement
MetricsMeasurementStrategyExperiments
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