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Criterion
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
HighMediumMediumLow
Timedifferent
0.5-3 Tage90-180 min initial, dann laufend1-2 h30-60 min
Participantsdifferent
5-153-84-122-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Rich Picture, Root Definitions, Conceptual Models, Change AgendaKPI Tree, Owner ListAlignment Map, Open Issues, Decision QuestionsCounter Metric List, Guardrail Definitions
Tagsno overlap
Soft systemsComplexitySensemakingSystems thinking
MetricsStrategyAlignmentMeasurement
AlignmentStakeholdersStrategyFacilitation
MetricsMeasurementStrategyExperiments
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