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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 h90-180 min initial, dann laufend30-60 min1-3 h
Participantsdifferent
3-83-82-62-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanKPI Tree, Owner ListCounter Metric List, Guardrail DefinitionsCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Root causeProblem solvingQualityIncident
MetricsStrategyAlignmentMeasurement
MetricsMeasurementStrategyExperiments
Root causeTreeIncidentQuality
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