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Criterion
Paper radar with five axes, two current and target profiles, and evidence cards beside each dimension.
Decision Making
Radar
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
When capabilities, maturity levels, or market positions need to be compared across several dimensions, overview is easily lost. Radar brings different characteristics into a shared picture and shows patterns faster than tables do.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-2 h120 min initial, dann laufend1-6 Wochen30-60 min
Participantsdifferent
2-103-64-102-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Radar Map, Capability Scores, Action AreasHEART-GSM Table, Dashboard8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanCounter Metric List, Guardrail Definitions
Tagsno overlap
AssessmentPortfolioCapability
MetricsUX researchMeasurementSatisfaction
QualityProblem solvingRoot cause
MetricsMeasurementStrategyExperiments
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