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Criterion
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for DACI
Decision Making
DACI
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowLowLowHigh
Timedifferent
45-90 min20-45 min30-60 min2-8 h
Participantsdifferent
2-8Based on research question2-102-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
RACI Matrix, Responsibility Map, Decision NotesContent groups, Label set, IA hypothesesDACI Matrix, Decision Owner, Decision LogProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
RolesResponsibilityGovernanceOperations
Information architectureNavigationStructure
DecisionRolesGovernanceAlignment
Problem solvingRoot causeDecisionOperations
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