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Criterion
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowLowLowMedium
Timedifferent
45-90 min15-30 min30-60 min1-4 h
Participantsdifferent
2-82-62-83-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
RACI Matrix, Responsibility Map, Decision NotesRoot cause notes, CountermeasuresFishbone Diagram, Cause Categories, Investigation BacklogProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
RolesResponsibilityGovernanceOperations
Root causeIncidentLeanProblem solving
Root causeQualityOperations
Root causeProblem solvingQualityIncident
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