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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Teach-back.
Knowledge Modeling
Teach-back
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumLowHighLow
Timedifferent
1-3 h5-20 min1-6 Wochen30-60 min
Participantsdifferent
3-102-84-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogUnderstanding Check, Clarification Notes, Learning Gaps8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
ProcessOperationsImprovement
LearningUnderstandingCommunication
QualityProblem solvingRoot cause
Root causeQualityOperations
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