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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h30-60 min30-120 min30-60 min
Participantsdifferent
3-101-62-62-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogPareto Chart, Top Causes, Focus ListObservation Notes, Improvement IdeasFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
ProcessOperationsImprovement
PrioritizationQualityFocusRoot cause
LeanObservationProcessOperations
Root causeQualityOperations
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