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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h30-60 min30-60 min2-6 h
Participantsdifferent
3-102-81-63-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogFishbone Diagram, Cause Categories, Investigation BacklogPareto Chart, Top Causes, Focus ListFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
ProcessOperationsImprovement
Root causeQualityOperations
PrioritizationQualityFocusRoot cause
RiskQualityOperationsRoot cause
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