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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-3 h30-60 min60-120 min1-6 Wochen
Participantsdifferent
3-102-82-84-10
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogFishbone Diagram, Cause Categories, Investigation BacklogContradiction Statement, Abstraction Notes, Solution Principles, Concept Ideas8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ProcessOperationsImprovement
Root causeQualityOperations
ContradictionsInnovationProblem solving
QualityProblem solvingRoot cause
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