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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h30-60 min20-45 min1-6 Wochen
Participantsdifferent
3-102-83-124-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogFishbone Diagram, Cause Categories, Investigation BacklogLessons learned, Action items, Event summary8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ProcessOperationsImprovement
Root causeQualityOperations
LearningOperationsImprovement
QualityProblem solvingRoot cause
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