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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h60-90 min30-60 min1-6 Wochen
Participantsdifferent
3-104-102-84-10
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogProblem Cluster, Prioritized Challenge, ExperimentFishbone Diagram, Cause Categories, Investigation Backlog8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ProcessOperationsImprovement
FacilitationDecisionProblem solvingWorkshop
Root causeQualityOperations
QualityProblem solvingRoot cause
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